A counsellor is a trained professional who provides guidance and support to individuals dealing with personal, emotional, or psychological issues. Their work involves listening to clients, helping them explore their feelings and thoughts, and developing strategies to cope with challenges such as stress, anxiety, depression, relationship problems, and grief. Counsellors create a safe and confidential environment for clients to express themselves and work towards personal growth and improved mental health. They may use various therapeutic techniques and collaborate with other healthcare providers if needed. The ultimate goal is to empower clients to overcome difficulties and lead fulfilling lives.